Data Recovery - Western Digital - Clean Room
Customer checked in a Western Digital 3TB drive that was losing connection. We powered on the drive and it is making VERY unusual sounds. I am 90% sure the issue with the drive is mechanical and very serious. We opened up the drive cover and this is what we saw. We have seen thousands of drives and this part that's in here is not a part of the drive. The drive cover was opened by someone else and we had no idea. Please understand that we are doctors for hard drives.
Data Recovery - 4 Drive RAID - Failed Server
Checked in a job for a 4 drive RAID that failed and the RAID is set up for a Microsoft server. After we diagnosed the drives, we found out that drive 2 was failing due to serious bad sectors. We are imaging the drives and are working on rebuilding the RAID after. We will see how this recovery turns out.
Data Recovery - Seagate - Constant Clicking
Customer mailed us their drive that was constantly clicking. As you can see, there is serious platter damage. How can this happen???? The only way that this can happen is torturing the drive. Once the drive is powered on and you hear a clicking sound, power down the drive and take it to a Data Recovery Specialist.
Data Recovery - Contamination - Clean Room Recovery
Checked in 2 hard drives that had mechanical issues. One hard drive was powered on for a couple minutes with it clicking. The other drive, the customer didn't know it was clicking. We will diagnose the damage to the drives and see if we can recover the customers data.
Data Recovery - WD My Passport - Contamination
Checked in a Western Digital My Passport 1TB drive that has so much contamination. The drive was previously taken to another Data Recovery company that opened up the drive. We were shocked when we saw the level of contamination that our customers drive had. ** If your data is IMPORTANT, take it to a Data Recovery Company that has the training, tools, and resources**.
Data Recovery - G Drive 4TB - Dropped Drive
Checked in a G-Drive 4TB External Hard Drive for Data Recovery. The drive dropped and now is making a clicking sound. The customer powered on the drive 1 time after the drive and contacted us. ** Smart to power down the drive after hearing the clicking sound and contacting a professional.**
Data Recovery - WD10SDRW-11A0XS0 - Clicking
Just checked in a Western Digital 1TB (WD10SDRW-11A0XS0) drive. The drive was initially at a computer repair shop where they diagnosed the drive to be clicking. We opened the drive in our clean room and this is what we saw. Once we removed the read/write heads from the drive and inspected it under the microscope, we can tell the situation is severe :(. The read/write heads are extremely damaged and most probably caused irreversible damage to the platters.
Data Recovery - Seagate - Bad Heads
Checked in a Seagate Freeplay 1TB drive. The customer said that the drive wasn't dropped and isn't making any clicking or beeping sounds. When we opened up the drive cover, this is what we saw. Diagnosis: The damaged heads caused irreversible damage to the platters. The drive must have had some sort of heavy physical damage and was powered on for a while after the damage.