Customer loyalty is an emotional bond with your brand. You can foster loyalty by building long-term relationships based on consistent, positive brand experiences. It’s less expensive to retain customers than to acquire new ones. So the smart move is to invest in loyalty programs and relationship marketing.
No matter what type of business you run, one of the best ways to retain customers is to offer a loyalty program. Follow these tips on what not to do, and your valuable customers will continue coming back for more.
By Jim Daleen , Foodable Industry Expert Loyalty and rewards programs are the backbone of most consumer marketing strategies in the restaurant industry. The reason these programs are so prevalent is that they work. According to a study by the Center for Retail Management at Northwestern
Customer loyalty is the act of choosing one company's products and services consistently over their competitors. When a customer is loyal to one company, they aren't easily swayed by price or availability. They would rather pay more and ensure the same quality service and product they know and love. #loyalty #love #respect #family #life #tbi #stayloyal