Customer retention

Power of Customer Retention

Need help dissecting customer retention metrics? Learn which ones you should track and why they’re important to your company’s customer success program.

Much easier to retain current customers than to acquire new ones! The reason why you should foster relationship with your customers

We’re back with the ongoing battle: customer acquisition versus customer retention strategy. Which is more important to focus precious sales and marketing dollars?

Content marketing is essential to your customer retention strategy. Learn how to improve customer retention and customer advocacy using content.

The growing competition in the market has added to the reasons why customer retention strategies are important for a business like online food delivery. Here is a graphical representation of the customer retention strategies that entrepreneurs can consider. #customerretention #businessstrategies #retentionstrategies #onlinebusinessstrategies #onlinefooddelivery #deliverybusiness #entreprenurs

People usually confuse CRM with a normal excel sheet. But, @TeamBUOPSO is here to explain the difference between the two. #excel #crm #difference #table #transformation #trend #blue #canva #photoshop #template #management #marketing

Focussing on #CustomerLoyalty – great infographic from @Zendesk

When it comes to customers, are marketers better served focusing on acquisition or retention? And what’s the proper balance of each? Any marketer worth his or her salt knows that the most valuable customers, and your biggest source of business growth, lies with your current customers. As such, the most valuable time to build relationships with your customers is post-sale. Think about it: A current customer has already said yes. They already trust you. They trusted you enough to buy, anyway…

List of differences between customer retention and customer loyalty.