nafiseh

nafiseh

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Infographic : Social Customer Service #SCRM

Social media has allowed companies to become more responsive than ever before. Today’s infographic Social Customer Service: The Next Competitive Battleground shows us that companies are responding qui (Tech Design Social Media)

Infographic : What is Social CRM? #scrm #SocialMedia

Today's post is adapted from the Grande Guide to Social CRM, written by the well-known social CRM thinker, Paul Greenberg. There's a lot of talk about social CRM.

The Most Important Online CRM and Social CRM Apps-Trying to make a decision about which web-based CRM application or social CRM application to use for your business?